Frequently Asked Questions
Everything you need to know about costs, timing and organizing your move.
Service
Is the quote free?
Yes, our online quote service is completely free and non-binding. Enter your moving details and receive an instant estimate.
How does the service work?
Enter your pickup and delivery cities, indicate the type of move and property details. You'll instantly receive a cost estimate and can request a detailed quote on WhatsApp.
What areas do you cover?
We primarily operate in the Treviso province and surrounding areas of Veneto. We also handle long-distance moves across Italy.
Organization
How far in advance should I book?
We recommend booking at least 2-3 weeks in advance. During peak season (May-September and end of month) it's better to plan 4-6 weeks ahead.
What if I need to cancel?
Cancellation policies vary. Generally, cancelling more than 7 days in advance incurs no penalties. Always check the specific conditions in your quote.
Costs
When is the cheapest time to move?
October to March (excluding December) and weekdays are generally cheaper. Avoid end of month and weekends to save money.
Does the price include VAT?
The estimates shown are indicative and exclude VAT. The VAT rate for moving services is 22%. The final quote will include all tax details.
How is the price calculated?
The price depends on: distance between cities, volume of items, floor level and elevator availability, extra services like packing and furniture disassembly.
Services
Are my belongings insured?
Professional movers have mandatory basic insurance. For high-value items (artwork, expensive electronics) we recommend requesting additional coverage.
Can I move just some furniture?
Yes, we also offer partial moves. You can choose 'Some furniture' in the quote form to get a tailored estimate.
Guides
How much does a move within the same city cost?
A local move starts from about €350 for a studio and reaches €800-1,000 for a large apartment, depending on floor, elevator and volume.
How much does the floor affect the moving price?
Without an elevator, each floor adds about €35 to the cost. A move to the 4th floor without elevator costs about €140 more than ground floor.
Is the quote binding?
The online quote is an indicative estimate. The final price is confirmed after evaluating the specific details of the move.
How much extra does a move to the 3rd floor without elevator cost?
The average surcharge is about €105 per address. If both properties are on the 3rd floor without elevator, the additional cost is about €210.
Is it worth renting a lifting platform?
For moves from the 4th floor and above with many heavy furniture items, a lifting platform (€200-500) can be more cost-effective than the manual carrying surcharge.
Can I move the kitchen myself?
Not recommended: disassembly and reassembly require specific skills and professional tools. The risk of damage is high.
How long does it take to move a kitchen?
On average 4-6 hours for disassembly, transport and reassembly of a standard kitchen.
How long does it take to move an office?
For a small office (5 workstations) 1-2 days are enough. For large offices 3-5 days with advance planning.
Who handles servers and IT equipment?
Servers and IT equipment require specialized technicians. Many moving companies offer this as an extra service.
How many quotes should I request?
At least 3 quotes from different companies. Comparing helps understand the market price and identify unusual offers.
Is a survey always necessary?
For complex moves (lots of furniture, upper floors, difficult access) a survey is essential for an accurate quote. For simple moves a video survey may suffice.
How far in advance should I organize the move?
Ideally 6-8 weeks before. During high demand periods (end of month, summer) 2 months in advance is better. The absolute minimum is 2 weeks.
Should I empty furniture drawers?
Yes, drawers should be emptied to reduce weight and risk of damage. Only light clothes can stay in dresser and wardrobe drawers.
How soon must I change my address?
Within 20 days of moving. You can do it online on the ANPR portal (anagrafenazionale.interno.it) or in person at the municipality. A municipal officer will visit to verify.
What should I put in the first day box?
Sheets, towels, soap, toilet paper, chargers, coffee/tea, a few plates and cutlery, essential medications, documents, keys. Everything you need for the first night.
Do I need a transfer or reactivation for utilities?
If the meter is active (previous tenant didn't close it), request a transfer (change of name). If closed, request a reactivation. Both take about 1 week.
How much does a move from Treviso to Rome cost?
For a standard 1-bedroom apartment, the average cost is between €1,100 and €1,600, varying based on floor and services requested.
Can I pay in installments for a long move?
Some companies offer payment in 2-3 installments. The deposit at booking is generally 20-30%.
How many boxes do I need for a 1-bedroom apartment?
For a standard 1-bedroom apartment, you need on average 25-40 mixed-size boxes. Add 5-10 extra boxes for safety.
Where can I find free moving boxes?
Supermarkets give them away at the end of the day, on marketplaces (Facebook, etc.) people who just moved often give them away for free. Pharmacies and shops are also great sources.
How much do moving boxes cost?
A set of 20-30 mixed boxes costs between €25 and €50 on Amazon. Many moving companies include them in their packing service.
Conegliano
How much does a move in Conegliano cost?
A basic local move in Conegliano typically starts from about €300-450, with variations based on floor, elevator and volume.
Do you also operate in nearby towns?
Yes, we cover Conegliano and surrounding areas like San Vendemiano, Oderzo and Vittorio Veneto with planning based on real access and timing.
Do you handle furniture disassembly and assembly?
Yes, you can request full service with packing, disassembly and reassembly based on the type of furniture.
Vittorio Veneto
Do you move between Ceneda and Serravalle?
Yes, we operate throughout Vittorio Veneto including historic areas with narrower access.
How long does a local move take?
For standard homes it often takes one day, unless access is complex or full assembly service is needed.
Can I book transport only without extras?
Yes, the service is modular: you can choose transport only or add packing and assembly.
Treviso
Do you handle moves in Treviso ZTL?
Yes, we plan time windows and access in the historic center to reduce delays and extra costs.
How much does a move from Treviso to Conegliano cost?
The estimate depends on volume and services requested, but for short routes costs often start from competitive ranges.
Do you also do office moves in Treviso?
Yes, we organize moves for studios and offices with quick turnaround and minimal operational downtime.
Pieve di Soligo
Do you work in hilly areas of Pieve di Soligo?
Yes, we use vehicles suited to narrow roads and slopes typical of the hilly area.
Does the move require a survey?
For complex cases we recommend a survey or video survey for a more reliable quote.
Are there price differences between center and hamlets?
Yes, accessibility and distance from the parking point affect timing and therefore the final cost.
Oderzo
Do you move in the historic center of Oderzo?
Yes, we plan loading/unloading with attention to schedules and access in central areas.
How much does the distance from Treviso affect the price?
It directly affects transport times, along with volume and services requested.
Is temporary storage available?
Yes, we can arrange storage solutions based on your moving timeline.
Castelfranco Veneto
Do you move in the suburbs of Castelfranco Veneto?
Yes, we cover both the center and suburbs with planning based on real access and timing.
Can I book a quick move during the week?
Yes, depending on availability we can schedule quick interventions within a few days.
Do you offer professional packing for fragile items?
Yes, we provide dedicated materials and techniques for delicate items and valuable furniture.
Padova
How much does a move in Padova cost?
A local move in Padova starts from about €350-500 for a studio, with variations based on floor, elevator, volume and extras like packing.
Do you handle ZTL moves in Padova?
Yes, we know Padova ZTL rules and arrange temporary permits and loading/unloading windows to avoid delays and fines.
Do you move university students in Padova?
Yes, we offer quick and affordable solutions for room and studio moves in the university area and surroundings.
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